Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Great location
Friendly staff
Cold breakfast
Unpleasant room smell
7.4/10
Very good
Rooms
7.5
Location
9.5
Service
6.9
Dining
5.4
Guest reviews
7.4/10
based on 15 reviews
8.2
8.2/10 based on 10 reviews
Amelia
United Kingdom,
January
2025
6.2/10
My stay at the hotel had its ups and downs. The location is fantastic, right near the Silk Market and a few Western restaurants. While the rooms were serviced well, they had a lingering smell that was off-putting. The staff was friendly, but there were some communication issues, and the breakfast really fell short with cold food. Overall, it was convenient but not entirely value for money.
Rooms
6.0
The rooms were serviced well, but they had an unpleasant smell that resembled ashtrays.
Service
5.0
The staff was friendly, yet communication was a challenge due to language barriers, making service less helpful at times.
Location
9.0
The location is extremely convenient, with easy access to the Silk Market and other sites like the Forbidden City.
Dining
5.0
Breakfast options were quite limited, with everything being cold when I arrived at 9 am.
Facilities
7.0
Facilities were generally okay, though nothing stood out as remarkable.
Great location
Cold breakfast
Rowan
United Kingdom,
December
2024
6.0/10
The hotel is in a convenient location, literally behind the LG Twin Towers, which made exploring the area super easy. The rooms were a bit old and lacked the freshness I hoped for, plus the breakfast was cold and not worth the price. On the bright side, the staff was friendly and ready to assist, but they struggled a bit with the reservation details. Overall, the hotel has potential with its location but it needs some improvement in the rooms and dining experience.
Rooms
5.0
The rooms felt old and tired, and they could really use a carpet steam clean.
Service
6.0
The staff was friendly and helpful, but they were not very organized when it came to finding my reservation.
Location
9.0
The location is extremely convenient, within walking distance to the Silk Market, Starbucks, and several Western restaurants.
Dining
5.0
Breakfast was quite disappointing as everything was cold and lacking in variety.
Facilities
6.0
The hotel had basic amenities but nothing stood out as particularly impressive.
Victor
United Kingdom,
November
2024
7.2/10
I had a good stay at this hotel which is located in a convenient area close to the business district. The rooms were super clean and provided everything I needed. However, I found the breakfast experience to be quite disappointing since everything was cold. The staff was friendly and very helpful, despite a bit of a language barrier. Overall, it's a decent choice, but I wouldn't say it offers great value for money, especially regarding breakfast.
Rooms
9.0
The rooms were super clean and included everything needed.
Service
7.0
The staff was great and helpful, but there was some difficulty with language skills which made finding my reservation a bit challenging.
Location
9.0
The hotel is in a convenient location, within walking distance to the Silk Market and some Western restaurants.
Dining
5.0
Breakfast was not ideal as everything was cold, which was definitely not value for money.
Facilities
7.0
Facilities seemed good overall, although I didn't specifically use many during my stay.
Gemma
United Kingdom,
November
2024
8.2/10
I had a mixed experience at this hotel. The location was fantastic, being so close to the Silk Market and other attractions, which made getting around easy. The rooms, however, felt a little outdated and could definitely use some renovations. The staff was friendly and accommodating, which helped balance out some of the less favorable aspects of my stay.
Rooms
5.0
The rooms felt old and tired, and they could really benefit from a major remodeling. A good steam clean of the carpets wouldn't hurt either.
Service
7.0
The service was generally friendly and competent, though I found them a bit slow and not very helpful when it came to my reservation. They eventually moved us the next morning and were polite about it.
Location
9.0
The location is a major plus for this hotel; it's right near the Silk Market, which made it extremely convenient for shopping and exploring the area.
Dining
6.0
The dining options were okay, mostly Chinese food, but sitting outside was nice, especially on a clear day.
Facilities
6.0
While the hotel had some decent amenities, they weren't anything extraordinary. I would say they need improvement to match the location's vibe.
Graham
United Kingdom,
November
2024
8.4/10
I had a great time at this hotel, especially with its clean and modern rooms. The staff was friendly and efficient, and the location was ideal as it was close to the Silk Market and the subway. However, the dining experience could use some improvement, and I felt that the breakfast options were somewhat limited. Overall, the price was very reasonable for the quality offered.
Rooms
10.0
The rooms were the best I have had in China; they were very clean, modern, and decorated with a Swiss feel, plus they had all the necessary amenities.
Service
9.0
The staff was friendly and efficient, helping to move us the next morning despite my limited Chinese and their basic English.
Location
10.0
The hotel had an excellent location, just across the street from the Silk Street Pearl Market and Yonganli subway station, making it very convenient for getting around.
Dining
6.0
The dining experience was okay; sitting outside was pleasant, but the breakfast menu mainly offered Chinese food and refills could have been done more regularly.
Facilities
7.0
The hotel had good amenities, though I didn't get to use all of them during my stay.
Clean, modern rooms
Limited breakfast options
Tony
United Kingdom,
November
2024
8.6/10
I had a great experience at this hotel! It was super clean, modern, and the staff was friendly and efficient. The location can't be beat, right in the heart of the city and close to key attractions. I did find the dining options lacking a bit and room service could use some improvement, but overall it was a fantastic value for what I paid.
Rooms
10.0
The rooms were lovely, nicely decorated, and had a real Swiss feeling to them. They were equipped with all the necessary amenities and very clean.
Service
7.0
The service was polite and the staff made a genuine effort to be helpful, even with the language barrier. However, I felt it could be a bit more professional.
Location
10.0
The location is the hotel's best asset! It's right behind the LG Towers and just 200 meters from the Silk Market. Being close to the subway was a huge plus for getting around.
Dining
7.0
Dining was pleasant, especially sitting outside and enjoying the rare blue sky in Beijing, but I think they could improve by offering refills more frequently.
Facilities
8.0
The facilities were decent, though I didn't have a chance to use all of them. They seemed well-maintained.
Harper
United Kingdom,
October
2024
6.8/10
I had a decent stay at this hotel. The location is super convenient, being close to major attractions like Tiananmen Square and various restaurants. The rooms could definitely use some improvement as they had a stale cigarette smell, but they were otherwise clean and had everything I needed. The service left a bit to be desired; while the staff was helpful, some seemed a bit unprofessional. It’s not the best choice if you’re sensitive to smells, but the price and location make it a fair deal overall.
Rooms
6.0
The rooms were very clean and had everything needed, but unfortunately, they had a cigarette odor that was pretty unpleasant.
Service
5.0
The staff was helpful but lacked professionalism. They had some difficulty finding my reservation.
Location
9.0
The hotel is in a fantastic location, within walking distance to Tiananmen Square and several restaurants.
Dining
7.0
The dining options were decent, with both continental and some local choices available.
Facilities
7.0
The hotel had standard amenities but nothing particularly standout.
David
United Kingdom,
October
2024
7.0/10
The hotel is situated in a prime location, making it super convenient to explore the Silk Street Pearl Market and nearby attractions. The room was decent, and I appreciated that an extra roll-in bed and toiletries were ready for my daughter upon check-in. However, the strong smell of smoke in the room was quite off-putting. While the staff were polite, they struggled a bit with English, which caused some confusion with my reservation. Overall, it's a great spot, but a few improvements could make it even better.
Rooms
6.0
The room was decent for Chinese hotel standards, though it had a strong smell of smoke. I appreciated that an extra roll-in bed and a third set of toiletries were ready for my daughter upon check-in.
Service
7.0
The staff were polite and sincere, although they had difficulty finding my reservation even with my dad providing our names in Pinyin. Their English was not very fluent, but they were confident and took initiative to help.
Location
9.0
The hotel’s location is definitely one of its best features, right behind the LG Towers and just a short walk to the Silk Market. It's also conveniently located in the busy city center, making it easy to explore.
Dining
6.0
The dining options were a bit uninspiring. It was mostly Chinese food and not always what I was hoping for. Sitting outside and enjoying the blue sky was pleasant, though.
Facilities
7.0
The facilities were generally fine, but nothing outstanding stood out during my stay.
Reese
United Kingdom,
October
2024
9.0/10
I had a nice stay at this hotel, thanks to its fantastic location right near the Silk Market and other key attractions. The rooms were impressively clean and modern, with friendly and efficient staff, which made my experience pleasant overall. However, the service could be a bit hit or miss at times, and I think the hotel could benefit from some remodeling to keep everything in top shape.
Rooms
9.0
The rooms were very clean and modern, making my stay quite comfortable.
Service
6.0
The staff was polite and helpful, but sometimes lacked initiative.
Location
10.0
The location is absolutely great, just a short walk from the Silk Market and very close to major attractions like Tian'anmen Square.
Dining
5.0
While sitting outside was enjoyable, the dining options weren't that appealing overall.
Facilities
7.0
The facilities are decent, but could use some updates.
Bobby
United Kingdom,
September
2024
6.6/10
I recently stayed at this hotel, and I have to say the location is fantastic, being so close to the Silk Market and other major attractions. The staff were incredibly friendly, which made my stay all the more enjoyable. However, the room I initially got needed some serious remodeling and wasn’t as clean as I hoped. The breakfast options were pretty limited too, which was a letdown for me.
Rooms
5.0
The room needed major remodeling, and it wasn't very clean initially. They were accommodating and prepared an extra roll-in bed and additional toiletries upon check-in for my daughter, which I appreciated.
Service
8.0
The service was polite and sincere, even though there was a bit of a language barrier. They moved us the next morning without any hassle.
Location
9.0
The hotel is perfectly located right behind the LG Towers and just a short walk to the Silk Market, which was a huge plus.
Dining
6.0
The breakfast was a bit disappointing with limited choices, but I did enjoy sitting outside while gazing at the lovely blue sky.
Facilities
5.0
The amenities could definitely use an upgrade, and the overall feel of the hotel seemed outdated.
Jessica
United Kingdom,
September
2024
7.4/10
The hotel offers a great blend of cleanliness and modernity at a very reasonable price, especially given its fantastic location near major attractions like the Silk Market and Tian'anmen Square. The staff is friendly and efficient, but I experienced some hiccups with service and my reservation. Breakfast was disappointing as it lacked warmth and variety, which didn’t feel like value for money.
Rooms
8.0
The rooms were clean and modern, despite being a bit small, which I expected. Overall, they offered good comfort.
Service
6.0
While the staff was generally friendly, I had issues with my reservation; it took a while to sort out, which was frustrating.
Location
9.0
The hotel is in an extremely convenient location, just a short walk to the Silk Market and other interesting spots like Starbucks and local restaurants.
Dining
5.0
I was not impressed with breakfast as most of the food was cold and it could have offered more western options.
Facilities
7.0
The hotel amenities were decent, but I didn’t notice anything particularly standout.
Molly
United Kingdom,
September
2024
8.8/10
I had a pretty mixed experience at this hotel. On one hand, the location is outstanding, making it easy to explore major attractions like Tian'anmen Square and the Forbidden City. The staff was genuinely friendly, and the rooms had a great modern vibe. On the downside, the breakfast options were disappointing as everything was cold, and some areas really needed remodeling. Overall, the price was good, but I expected more from the dining experience.
Rooms
8.0
The rooms were very clean and modern, which I really appreciated.
Service
9.0
The staff was friendly and efficient, and they helped us out with moving rooms and printing files.
Location
10.0
The location was excellent, close to both Tian'anmen Square and shopping areas like Silk Street Market.
Dining
5.0
Breakfast was a letdown; everything was cold, and I would have loved to see more western options.
Facilities
6.0
The hotel had decent amenities, but they really need to work on the common areas.
Edgar
United Kingdom,
July
2024
8.0/10
The hotel offers a great location right behind the LG Towers, making it convenient to explore nearby attractions. The rooms were spacious, clean, and well-equipped, which I appreciated. However, the breakfast experience was underwhelming with cold food and minimal options, and the service could use some improvement in professionalism. Overall, it’s a decent place but not ideal for those seeking great value for money at breakfast.
Rooms
9.0
The rooms were spacious, clean, and had all the necessary toiletries ready for my family, making our stay comfortable.
Service
7.0
The staff was polite and friendly, but some lacked professionalism, which was a bit disappointing.
Location
10.0
The location is fantastic, right behind the LG Towers and only 200 meters from the Silk Market, making it easy to explore the area.
Dining
5.0
Breakfast was not great; we found everything to be cold and the options were limited, which didn't feel worth the price.
Facilities
8.0
The amenities and common areas like the lobby and bar were excellent, enhancing our stay.
Jennifer
United Kingdom,
June
2024
7.8/10
The hotel offers a good value for money with clean and comfortable rooms, and a fantastic location right by the bustling Silk Street Pearl Market and major attractions. The service was friendly, even though there were some hiccups with the reservation process. However, the dining experience has room for improvement as it felt uninspiring and crowded at times.
Rooms
8.0
The rooms were quiet and met the Chinese hotel standards well, with an extra roll-in bed and toiletries provided for my daughter upon check-in.
Service
7.0
The staff was friendly and helpful, although they struggled to find my reservation initially.
Location
10.0
This hotel has an excellent location, just across the street from Silk Street and near the metro, making it easy to access major attractions like the Imperial Palace and Tiananmen Square.
Dining
Facilities
6.0
Facilities were decent, but nothing particularly stood out other than the convenience of the location.
Arthur
United Kingdom,
June
2024
7.6/10
The hotel offers a clean and modern stay with friendly and efficient staff, making it a great value for its location. However, the breakfast options were disappointing as everything was cold and didn’t feel worth the money. Overall, it’s a comfortable option but could improve dining quality.
Rooms
9.0
The rooms were some of the best I’ve had in China—very clean, modern, and I appreciated that they were ready with an extra roll-in bed and toiletries for my daughter upon check-in.
Service
7.0
The staff were friendly and helpful, though they had a bit of trouble finding my reservation initially. They also moved us to a new room the next morning, which was appreciated.
Location
10.0
The location is excellent, right behind the LG Towers and just 200 meters from the Silk Market, making it convenient for shopping and dining.
Dining
5.0
Sitting outside to enjoy the rare blue sky in Beijing was pleasant, but the breakfast could have had more variety and definitely should be warmer.
Facilities
7.0
The overall facilities were good, but nothing stood out as exceptional.
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